Project Overview
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Business Challenge
The client faced multiple challenges in maintaining a robust IT backbone to support their retail expansion:
- Outdated network equipment with no redundancy leading to downtime during failures.
- Unorganized cabling across multiple outlets, causing delays in troubleshooting and maintenance.
- Lack of centralized monitoring for WAN, LAN, and in-store critical devices.
- Insufficient visibility into link utilization and performance issues across locations.
Solution Delivered
BizCloud Information Technologies LLC designed and executed a modernized network infrastructure with reliability, scalability, and manageability as the core objectives:
1. Assessment & Design
- Conducted a full audit of existing cabling, switching, and monitoring gaps.
- Designed an HA-ready network topology with modular smart racks at distribution points.
- Developed a structured cabling layout with Cat6 and fibre for performance and scalability.
2. Deployment
- Installed Firewalls and core switches at core and branch levels for routing and redundancy.
- Implemented structured cabling with Cat6 copper and fibre backbone, including rack dressing for organized infra.
- Enable ManageEngine Ops Manager for unified monitoring and real-time alerts.
3. Testing
- Verified network throughput, fail-over scenarios, and link redundancy.
- Performed end-to-end connectivity checks across all retail locations.
- Validated monitoring dashboards and alarm notification workflows.
4. Knowledge Transfer
- Delivered complete project documentation and cabling maps.
- Trained the client’s IT staff on monitoring dashboards and rack management.
Key Features Implemented
- High Availability Network Design with redundant links and resilient core.
- Modular Smart Racks with organized rack dressing for scalability and easy troubleshooting.
- Structured Cabling (Cat6 & Fiber) for reliable and future-proof connectivity.
- Centralized 24x7 Monitoring with SLA-backed support.
- Proactive Alerting & Root Cause Analysis for faster resolution.
Results & Benefits
- Achieved 99.9% uptime across all retail sites.
- Reduced mean time to repair (MTTR) by 40% due to structured cabling and monitoring.
- Improved network scalability, supporting future expansions and digital initiatives.
- Enhanced operational efficiency with organized racks and reduced cabling faults.
- Provided end-to-end visibility of network performance across all branches.
Engagement Model
Client Feedback
"With BizCloud’s network modernization, our IT operations became more resilient and easier to manage. The structured cabling and centralized monitoring gave us visibility and reliability we never had before.”
