Managed WiFi Solution for a Leading Labor Camp in UAE

Project Overview

Client/Industry:
Leading Labor Camp, UAE
Service Domain:
Managed WiFi Infrastructure & Connectivity Services
Scope:
Design, deployment, and management of a high-density WiFi solution supporting 7,500+ concurrent users across multiple accommodation blocks, with centralized monitoring and SLA-backed operations.
Engagement Period:
Q1–Q2 2025

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Business Challenge

The labor camp housed thousands of workers who required reliable and secure internet access for daily use. The existing setup was insufficient and faced challenges:

  • Frequent network congestion and poor user experience during peak hours.
  • Uncontrolled bandwidth usage, with a few users consuming disproportionate resources.
  • No centralized monitoring or control, making troubleshooting slow.
  • Limited scalability as the user base continued to grow.
  • Pressure from management to provide stable internet to enhance workers’ welfare and meet compliance.

Solution Delivered

BizCloud implemented a scalable, carrier-grade Managed WiFi solution tailored for high-density environments:

1. Network Design & Planning

  • Site survey of accommodation blocks and common areas.
  • High-density WiFi design with zone-based access points to ensure seamless coverage.
  • Core infrastructure designed with redundant controllers and firewalls.

2. Deployment

  • Installed enterprise-grade WiFi access points with load-balancing capability.
  • Configured bandwidth management & user authentication (per-user quota, fair usage policies).
  • Integrated firewall and content filtering for security and compliance.
  • Established redundant internet links with automatic failover.

3. Operations & Management

  • Centralized monitoring via NOC dashboard with 24x7 proactive support.
  • SLA-driven incident response and resolution.
  • Monthly usage and performance reports to management.

Key Features Implemented

  • High-Capacity WiFi supporting 7,500+ concurrent users.
  • Smart Bandwidth Allocation ensuring fair distribution.
  • Content Filtering & Firewall Policies for compliance and safe browsing.
  • Seamless Roaming across camp zones.
  • Centralized Monitoring with proactive alerting and ticketing.
  • Scalable Architecture to support future user growth.

Results & Benefits

  • 95% improvement in user experience with stable and fair connectivity.
  • Zero downtime achieved through redundant internet links and robust design.
  • Operational efficiency with BizCloud’s 24x7 Managed WiFi support.
  • Enhanced worker satisfaction & welfare, aligning with client’s CSR and compliance initiatives.
  • Future-ready solution capable of scaling as camp capacity expands.

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